Survey feature: voucher management

Where it fits with your brand, vouchers can be an effective way to encourage repeat visits, or to incentivise your guests to provide feedback. We can save you time and resource by automating this process, and sending these directly to your guests ourselves (from your domain). 

What are the benefits?

Save time

Allow us to manage the voucher sending process - we will automatically send a voucher to any guest when they leave their email address on a survey.

Incentivise your guests

Vouchers can be useful to encourage repeat visits, which result in increased revenue. They can also be a good way of encouraging your guests to provide feedback, maximising your feedback volume.

Fully branded 

We want to promote your brand, not ours. So, your voucher email will be fully branded, and will be sent from the email address of your choice. The voucher itself can be sent as a series of characters and as a QR code.

Getting started

To get started you'll need provide us with the following: 

- Voucher Codes and expiry dates

- Permission to use one of your email addresses

- Email HTML template so we can reflect your brand design (including relevant brand colours, imagery and font files) and subject line and email body text.

• Related Articles

• Survey feature: languages

  If you would like to capture feedback in different languages, for example if you have sites in different countries or lots of international guests, we can add translations and a language picker to your feedback survey so that people can choose the ...

• Survey feature: data integrity

  As standard, our surveys come with a range of automated measures designed to prevent fake feedback from reaching your analysis. When designing your survey, we can assess which of these are best suited for your circumstances. What are the benefits? ...

• Survey feature: social advocacy

  Where a guest has left a positive recommendation, we can direct them to the venue’s social media pages – we’ll even give them the option to copy their positive comments to a clipboard so they can paste it. What are the benefits? Improve your ratings ...

• Survey feature: micro 'pulse' emails

  If you invite someone by email to complete a short survey, you're asking them to commit a couple of minutes to open and complete a survey form. But if you just want to take the pulse with a single question, you can get them to answer this directly ...

• Survey feature: adaptive user journeys

  Our surveys come with smart, dynamic features that allow you to tailor the guest journey and enhance the user experience. Adaptive features BRANCHING QUESTIONS: A guest can take many different pathways through a survey – we use what we already know ...