Survey feature: languages

If you would like to capture feedback in different languages, for example if you have sites in different countries or lots of international guests, we can add translations and a language picker to your feedback survey so that people can choose the language they wish to view the site in. 

What are the benefits?

Ease of use

Your guests can select their preferred language, making the survey easier to use, and your guests more likely to submit feedback. 

Use a single survey 

Adding translations to your survey means the same survey can be used across all your sites internationally, meaning you only need one URL to share with all of your customers. Survey maintenance is also streamlined, as changes only need making to a single survey. 

Getting started

If you would like to add translations to your feedback survey: 

- Get in touch with your account manager, who will be able to provide a complete copy of your survey text for translation

- You provide the translations 

- We update your survey 

- Please note that if your survey includes translations, you will need to provide updated translations alongside any future survey changes that you request.

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