Submitting and Approving Appeals in the Hub

Submitting and Approving Appeals in the Hub


    • Related Articles

    • Hub Data Refreshes

      The Hub refreshes data at scheduled times throughout the day and are completed by the below times: 4:30am 9:00am 11:00am 2:30pm 4:30pm 7:30pm 10:00pm The exception to this is the Inbox, where audits and survey feedback will be visible to view as soon ...
    • About: Branch Information

      The Branch Information report (which can be found in the 'Data' section on The Hub) now contains data on users. You can see which branches are visible to which users and which branches a given user can see in the Hub. Branches - shows a list of ...
    • How to: integrate Deliveroo reviews

      View your Deliveroo ratings and comments in The Hub, alongside your wider guest experience data. What are the benefits? Streamline your processes Using HGEM’s Hub, a user can view their Deliveroo data, alongside guest feedback from multiple sources ...
    • List of features for feedback sites

      Getting structured feedback from customers about your business is invaluable – it can help identify your strengths, but also where to make changes within the business, ensuring your business ticks all the right boxes for customers. Survey Features: ...
    • About: Action Plans

      We've made it simple and easy to help you drive and track improvement across your business. Benefits Practice continuous improvement Create an action plan to document what’s going well and what could improve, then convert those opportunities into ...