Review feature: competitors

Did you know that 78% of people check online for venue details/menus/reviews etc. before choosing where to visit - staying ahead of your competitors will help you stand out from the crowd, and attract that all important custom. We can help you keep track of how your local competitors are doing, and how you compare by pulling their statistics into The Hub for you to view alongside your own review data. 

What are the benefits

Stay ahead of the competition

You don’t have to out-run a lion to avoid being eaten – you just have to run faster than the other guy. This principle also applies to reviews, you just have to beat the competition to reap the rewards. By analysing data in The Hub, we've found that a good benchmark here is a 4.4 review score – reach that point and you’re generally better than a majority of the competition.

Flexible competitor selection 

Competitors can be selected at site level, or if preferred you can select specific brands to set up as competitors - our systems will match your sites to the nearest competitor brand location for comparison (wherever possible).  

Intuitive reporting 

Compare results by site, source and sample size, and view trends in the data over time via the designated 'competitors' tab in The Hub.

Getting started

To get started you'll need provide us with the following: 

- Confirmation of which competitors should be included

- If you would like site specific competitors, please confirm which competitors should be included by site

- If you would like to set up brand level competitors, please confirm which brands should be included

- We recommend up to 10 competitors per location

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