View your Just Eat ratings and comments in The Hub, alongside your wider guest experience data.
What are the benefits?
Streamline your processes
Using HGEM’s Hub, a user can view their Just Eat data, alongside guest feedback from multiple sources without needing to log into lots of separate systems.
Intuitive reporting
Quickly identify patterns and trends in your data using our user-friendly dashboards and heatmaps.
Manage tasks
Use our inbox and action centre to create and assign actions that improve the delivery experience and ultimately drive sales.
Getting started
Let us know you'd like to add JustEat reviews, we will then:
1. Create a delivery review questionnaire to save the data against in our system (if you don't currently capture any other delivery reviews).
2. Add the relevant locations and sources to ReviewTracker system.
3. Add a ticket for our development team to import the reviews. The ticket to development team needs to include Client, Source (JustEat), Questionnaire UID, Question ID.
Once we're happy that everything is set up correctly and pulling through into the Hub, we will get in touch to confirm that the set up is complete.