Recent Articles
How to: integrate with TrustPilot reviews
We can capture TrustPilot reviews immediately upon setup, but if you have a paid tier TrustPilot account by integrating your TrustPilot account you can respond to the reviews directly in platform. Here's what you need to do: The person who has access ...
How to: integrate Just Eat reviews
View your Just Eat ratings and comments in The Hub, alongside your wider guest experience data. What are the benefits? Streamline your processes Using HGEM’s Hub, a user can view their Just Eat data, alongside guest feedback from multiple sources ...
How to: integrate Uber Eats reviews
View your Uber Eat ratings and comments in The Hub, alongside your wider guest experience data. What are the benefits? Streamline your processes Using HGEM’s Hub, a user can view their Uber Eats data, alongside guest feedback from multiple sources ...
How to: integrate Booking.com reviews
We can capture Booking.com reviews immediately upon setup, but by integrating your Booking.com account you can respond to the reviews directly in platform. Here's what you need to do: 1) Follow this link: ...
Sending Data: Key Results API
Sync your guest experience data with your CRM or BI platform, via the HGEM key results API. The API approach enables us to connect your CRM or BI platform with our API, allowing you to call the API to extract the required data to be stored in the ...